A growing demand for spend management

The next CAS opportunity for accounting firms


Expense and Spend Management Survey Report.

CPA.com and BILL

Expense and Spend Management Survey Report

From Expense Tracking to Spend Management: The Next Client Advisory Services (CAS) Opportunity for Accounting Firms

The Expense and Spend Management Survey Report from CPA.com

Rising inflation and growing economic uncertainty are compelling small and midsize businesses (SMBs) to take back control of company-wide spending.

CPA.com surveyed 750 SMBs and 350 accounting firms to quantify the spend management advisory opportunity. The resulting report contains actionable insights for accounting practitioners against the backdrop of a new, proactive approach to expense management among SMBs. Key findings include:

  • 72% of SMBs surveyed seek a proactive approach to expense management, yet only 34% of accounting firms offer these services.
  • 41% of SMBs who outsource expense management have seen significant time and cost savings.
  • The majority (51%) of SMBs who outsource expense management are utilizing card based spend management technology and report that it has been game changing for their companies.
  • Firms who offer technology-enabled spend management services are realizing benefits, including greater efficiencies and profits (63%) and increased ability to attract and retain clients (74%).

The spend management survey provides an opportunity for you to explore the many benefits of technology-enabled spend management services - first by reviewing the findings in the report and later by applying the best practices to your firm.


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