Listen as Jordan Birnbaum, Chief Behavioral Economist at ADP, shares an encapsulating idea from behavioral economics. Give your clients less to think about. An inherent challenge for people is there is too much information to process and not enough gas in the tank to process it. Every additional choice offered, is additional thinking that is needed. Free up time to allow them to think of strategies, rather than day to day operations.
Listen as Laura Redmond, co-founder of Aero Workflow, shares thoughts of how to adapt and create a new method to drive transformation. Including the importance of organizing a firm’s knowledge capital to be proactive with success.
As with virtually every other area of the credit union, finance is increasingly driven by technology. CPA.com is a leader in providing technology that drives innovation within the finance space. Its RIVIO Clearinghouse has helped support the transformation of financial information exchange in the U.S. market.
Kalil Merhib is the leader of CPA.com’s sales organization. He was instrumental in leading the launch of RIVIO. In this episode, sponsored by CPA.com, Merhib discusses how RIVIO facilitates the audit process at credit unions and improves the member service experience.
Digital technology is disrupting the traditional business model in the finance ecosystem, says Merhib. This agile environment requires a willingness “to learn, relearn, and unlearn” to keep in step with the shifting demands and increased complexity of data.
The digital community is a close nit of people, coming together to share best practices, be transparent and lean on each other. Jennifer (Lee) Wilson, Partner & Co-Founder of ConvergenceCoaching, LLC shares her insight from the perspective of a consultant to the accounting profession with a special interest in CAS practice benchmarks. She shares, “leap forward digitally, to leverage to our ‘next better.”
Digital CPA Podcast with Tom Hood, CPA, CITP, CGMA | CEO | Maryland Association of CPA’s, Inc | Business Learning Institute
Ask the question, what if we don’t do this ‘what’s the RONI or risk of not investing?’ Listen as Tom Hood, CPA, CITP, CGMA and CEO of MACPA and the Business Learning Institute, discusses becoming future ready. Go from being essential to indispensable - have a conversation with clients, reimagine your business and transform.
Join Javier Goldin, CPA, of the Goldin Group, as he shares insights through learning, growing and sharing as part of the Digital CPA community. As well as the improvements and modernization that he and his firm developed to become recipients of the 2019 Innovative Practitioner award.
In this podcast, you’ll hear from Rebecca Toffolon, JD from CNA’s Accountants Professional Liability Claims department. CNA provides insurance solutions that many CPA firms rely on to better manage their risks and grow profitably, and their extensive claim history reads like a roadmap of CPA firm liability risk areas on which to focus. Prior to joining CNA, Rebecca was in private law practice and in addition to her law degree, Ms. Toffolon has an M.S. in Negotiation and Conflict Resolution from Columbia University.
Rebecca and Steve will take listeners through some eye-opening numbers from claim data and will discuss key insights for CPA firms that can be gleaned from this information.
Rebecca Toffolon, JD, Assistant Vice President, Accountants Professional Liability Claims, CNA
Steven A. Menges, Product Team – Assurance, CPA.com
- Lawsuits and claims and potential claims (oh my!)
- The “Pain Period” – a new statistic every firm should know
- Severity: How much, why, and who; key indicators for which to watch (and avoid
Here are links to AICPA and other guidance and other explanatory content on the topics discussed in this episode:
- Engagement Letters: Foundational Best Practices podcast episode with Stan Sterna, JD, Vice President, Aon Insurance Services and Sarah Ference, CPA, Risk Control Director, Accountants Professional Liability, CNA
- Privity in Third-party Audit Claims podcast episode with Stan Sterna, JD, Vice President, Aon Insurance Services
- “Be Aware or Beware: Common Indicators of High Severity Claims” OnDemand webinar presented by Sarah Ference, CPA and Rebecca Toffolon, Esq.: Webinar Download (83 MB wmv)