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The Cost of Liability Risk

In this podcast, you’ll hear from Rebecca Toffolon, JD from CNA’s Accountants Professional Liability Claims department. CNA provides insurance solutions that many CPA firms rely on to better manage their risks and grow profitably, and their extensive claim history reads like a roadmap of CPA firm liability risk areas on which to focus. Prior to joining CNA, Rebecca was in private law practice and in addition to her law degree, Ms. Toffolon has an M.S. in Negotiation and Conflict Resolution from Columbia University.

Rebecca and Steve will take listeners through some eye-opening numbers from claim data and will discuss key insights for CPA firms that can be gleaned from this information.

Rebecca Toffolon, JD, Assistant Vice President, Accountants Professional Liability Claims, CNA

Steven A. Menges, Product Team – Assurance, CPA.com


  • Lawsuits and claims and potential claims (oh my!)
  • The “Pain Period” – a new statistic every firm should know
  • Severity: How much, why, and who; key indicators for which to watch (and avoid

Here are links to AICPA and other guidance and other explanatory content on the topics discussed in this episode: