Video

Get a clear picture on the upcoming PPP timeline, especially as it relates to application processing pauses or closure. Learn critical documentation reminders, which are important to support complete, accurate and authentic loan applications. Implications of incomplete or tampered documentation could result in an audit or investigation by the SBA. Please pay attention to warnings or alerts within the Portal as you work through your clients’ applications.

Additionally, the team answered new customer questions during the Q&A portion of the update, including:

• My client received a Second Draw PPP loan before the full 8-week period was completed on the First Draw PPP loan. What should I do?
• Some of the applications I have submitted on the portal have been withdrawn or the loan application has been declined. Why could this have happened?
• If my client is experiencing an SBA processing error, or their application has been withdrawn from the SBA system, can they apply with a different provider?