CPA.com Privacy Policy

Effective on: Aug 1, 2020

General Information

This Privacy Policy describes the ways in which your personal data is collected and used by CPA.com (referred to herein as “we”, “us”, “our”). It also explains our practices for protecting and disclosing the information that we collect, as well as the choices available to you regarding your personal data.

It is your responsibility to review and understand this Privacy Policy prior to providing your personal data to us. If you do not accept and agree to the Privacy Policy, please refrain from providing your personal data to us, accessing our websites, and/or utilizing our products and services.

With our websites, products and services constantly evolving, our Privacy Policy may change from time to time. Whenever there are changes, the modified policy will be posted on our websites and will be effective at that time. Each time the policy changes, the version number displayed at the top of the page also will change. Consequently, each time you access or use our websites or otherwise engage with us, you accept and agree to the most current Privacy Policy. It is your responsibility to be aware of any such changes.

Notice

Our websites contain links to other websites which are managed by third parties (including their use of cookies). As a user of links, it is your responsibility to understand those third parties’ privacy policies. Once you leave our websites using links, we have no control over information that is submitted to or collected by any third parties and are not responsible for other websites.

Collection of Personal Data

In order to provide our products, services and websites and for the other purposes set out in Use of Information below, we collect and process personal data from our customers and other users of our websites, products and services. We may collect information from you or your device such as, but not limited to, your name, address, telephone number, email address, user IDs and passwords, billing and transaction information, credit card or other financial information, contact preferences, employment information, professional credentials, board membership and licensing information, device information (such as device IP address, geolocation data, identifiers associated with your devices, types of devices you use to connect to our website, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our website), and similar information provided ("Personal Data"). You are not required to provide us with all of the Personal Data listed above, but if you do not do so, we may not be able to effectively provide you with our products, services and information.

From time to time and as permitted by applicable law(s), we may collect Personal Data about you and update any existing Personal Data that we currently hold from other third-party sources, including publicly available data sources, publicly available social networking sites such as LinkedIn, your employer or university/school, or data brokers such as Acxiom.

See “Use of Information” section below for details regarding the ways that we use and process your personal data.

Use of Information

Your Personal Data may be used in the following ways:

  • To provide our products and services to you
  • To enhance and improve our products and services, for example, by performing internal research, analyzing user trends and measuring demographics and interests
  • To process payments from you
  • To process payments to you (including, but not limited to, refunds or reimbursements)
  • Internal purposes, such as website and system administration or internal audits and reviews
  • To provide access to restricted parts of our websites
  • To communicate with you regarding products and services that may be of interest to you
  • To respond to your requests and inquiries
  • To serve relevant advertisements to you when you visit our websites or other third-party websites (including social media platforms)
  • To request your participation in surveys, focus groups, or other initiatives which help us to gather information used to develop and enhance our products and services
  • To comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order) or to carry out professional ethics/conduct investigations
  • From time to time we may provide statistics about the usage levels of our websites and other related information to reputable third parties, but these statistics will not include information which will allow you to be identified
  • We may use the information you provide to us and which we obtain from other sources to better understand your interests so we can try to predict what other products, services and information you might be most interested in.

Sharing and Disclosure to Third Parties

We may disclose your Personal Data to third parties from time to time under the following circumstances:

  1. You request or authorize the disclosure of your personal details to a third party.
  2. The information is disclosed as permitted by applicable law(s) and/or in order to comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order).
  3. The information is disclosed to your employer or education provider in the event they have an interest in your data (e.g. they have purchased a product or service on your behalf).
  4. The information is provided to our agents, vendors or service providers who perform functions on our behalf. See below for additional details.

It is likely that the identity and categories of such third parties will change during the life of your account but, depending on your use of our websites, it is anticipated that your Personal Data will be disclosed to the following categories of third-party service providers who perform functions on our behalf. We require that our third-party service providers only use your Personal Data as necessary to provide the requested services to us and each service provider is subject to a set of terms consistent with this Privacy Policy.

  • Hosting providers for the secure storage and transmission of your data
  • Identity management providers for authentication purposes
  • Database software providers for the management and tracking of your data
  • Legal and compliance consultants, such as external counsel, external auditors, or tax consultants
  • Advertising partners, including social media providers, for the delivery of targeted advertisements
  • Marketing providers who send communications on our behalf regarding our products and services
  • Payment solution providers for the secure processing of payments you provide to us
  • Technology providers who assist in the development and management of our web properties
  • Fulfillment and postal vendors for the fulfillment of our products and services
  • Survey and research providers who perform studies on our behalf
  • Third-party analytics services on our website, such as Google Analytics, which may collect information directly from you through our website. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.

CPA.com will not sell your information. Once you have successfully registered for an account, you have the right to receive equal service and pricing from CPA.com, even if you exercise your privacy rights as stated in this policy.

Interest-Based Advertising and Collection of Information Through Cookie Use

Through our website, we obtain information about your online activities to provide you with advertising about services tailored to your interests. This section of our Privacy Policy provides details and explains how you can exercise your choices.

You may see our ads on other websites because we use third-party ad services. Through such ad services, we can tailor our messaging to users considering demographic data, users’ inferred interests and browsing context. These services track your online activities over time and across multiple websites by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. The ad services use this information to show you ads that may be tailored to your individual interests. The information ad services may collect includes data about your visits to websites that serve CPA.com advertisements, such as the pages or ads you view and the actions you take on the websites. This data collection takes place both on our website and the websites of our affiliates and subsidiaries, and on third-party websites that participate in these ad services. This process also helps us track the effectiveness of our marketing efforts.

To learn how to opt out of interest-based advertising, please visit www.aboutads.info/choices, http://www.networkadvertising.org/choices/, and http://preferences-mgr.truste.com/. To learn more about your ability to manage your preferences related to cookies, please consult the privacy features within your browser.

Further information about cookies:

How to manage your preferences related to targeted advertising

Our website is not designed to respond to “do not track” signals received from browsers.

Communication Preferences

We strive to provide you with relevant and useful information related to our products and services. However, any promotional emails that we send will include a link at the bottom of the email to unsubscribe. Additionally, you can contact us using the information listed at the bottom of this policy to make changes to your communication preferences.

Automated Decisions

Personal data processed by CPA.com is never used to make automated decisions that would have negative consequences for its data subjects.

Security

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Because no method of transmission over the Internet, nor method of electronic storage, is 100% secure, we cannot guarantee the absolute security of information you provide through the Site.

Right to Access and Correct Your Personal Information

Upon request, CPA.com will provide you with information about whether we hold any of your personal information. We will provide you with reasonable access to your personal information in accordance with relevant laws, including by making reasonable efforts to provide access to update your information. To protect your privacy and security, we will take steps to verify your identity before granting access or making changes to your personal information. You mal email our Customer Support at inquire@hq.cpa.com, or send written request to the address below. We will respond to your request within a reasonable timeframe.

Data Disposal

CPA.com will honor client requests to remove personal information from its data center and from any billing account data stored for future transactions. CPA.com’s disposal process includes data removal from Data Center production databases. CPA.com’s Data Disposal service requires a written request from the client. Thirty days are needed to complete a full data disposal request.

Children

Our website is designed for a general audience. We do not knowingly collect personal information online from children under the age of 13.

Contact Information

You are encouraged to report any improvements, suggestions, or any suspected breaches of privacy or security to us by using the contact information listed below.

CPA.com
1345 Avenue of the Americas, 27th Floor
New York, NY 10105
inquire@hq.cpa.com
+1.855.855.5272

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