17. Upskilling Inflight

Dec 10th, 2019

1:30 PM2:45 PM

Many firms are considering new skills and competencies their staff need to deliver the services of today and tomorrow, but we don’t have the luxury to suspend the client work to focus on the training. How do we keep the client work on time while also focusing on the new skills needed? In this session you will hear techniques to upskill (reskill) staff to be ready for future relevant services, and maintain client satisfaction.

Session Info

Session Types

Concurrent Session

Credit Info

Knowledge Level

None

Fields of Study

None

Prerequisite

None

Advanced Preparation

None

CPE Credits

1.5