11. The Art of Query: Delivering Value by Asking the Right Questions
When we ask the right questions, we uncover strategic opportunities that drive value for others. We gain knowledge and intelligence by asking and listening. But most of us aren’t skilled in the art of query, so we tend to tell more than ask, talk more than listen. Truly trusted advisors want to learn more, so they can deliver more. In this exercise-based course, we’ll:
- Understand the value and uses of query in all of your communications
- Learn to generate questions that uncover information, drive learning, challenge, and evaluate
- Gain confidence in your ability to ask the right questions at the right time
Leave this session with the tools you need to be a better coach to your people and advisor to your clients.